Terms & Conditions

 

1. Scope of Services

These terms govern all private chef services provided by High Peaks Dining, which include, but are not limited to:
• Custom multi-course menu planning and execution
• Ingredient sourcing and on-site meal preparation
• Professional plating and table-side service
• Cleaning of all chef-used tools, equipment, and workspaces

Please note: Services do not include kitchen rental, beverage service, or post-event table clearing/resetting unless otherwise agreed in writing.

 

2. Booking & Payment

• A 50% deposit is required immediately to secure your booking. The remaining balance is due no later than 3 days prior to the event.
• Bookings are only confirmed once payment is received and written confirmation is issued by High Peaks Dining.
• All payments are non-refundable, except as outlined in the cancellation policy.
• Accepted payment methods: Interac e-Transfer, Credit/Debit Cards, Bank Transfer (EFT), and Cash (for local clients only).

3. When to Book

To ensure availability and allow ample time for personalized menu planning and ingredient sourcing, we recommend booking at least 7 days in advance. Short-notice bookings (under 7 days) may be accommodated subject to availability and may incur an additional short-notice fee.

 

4. Cancellation & Refund Policy

• Cancellation 7 or more days before the event: The full amount paid, including the deposit, is fully refundable.
• Cancellation 3 to 6 days before the event: The 50% deposit is non-refundable. If only the deposit has been paid, no further payment is required.
• Cancellation less than 72 hours before the event: No refunds will be issued under any circumstances.
• In the event of force majeure (e.g., extreme weather, personal emergency, or other unforeseen circumstances), High Peaks Dining may offer a full refund or allow the event to be rescheduled at a mutually convenient time, subject to availability.

 

5. Client Responsibilities

  • You must provide a clean, functional kitchen with basic appliances and utilities (stove, oven, sink, water, and power).

  • Clients must provide all necessary dinnerware, including plates, cutlery, glassware, and serving utensils.

  • Notify the chef of any food allergies or dietary restrictions at least 7 days in advance.

  • Pets must be kept away from the kitchen and dining areas during service.

 

6. Liability & Allergies

High Peaks Dining takes great care in sourcing and preparing all ingredients and will make reasonable efforts to accommodate allergies and dietary restrictions when disclosed in writing at the time of booking or at least 7 days prior to the event.
However, due to the nature of shared kitchen environments and ingredient sourcing, we cannot guarantee a completely allergen-free experience. Clients accept responsibility for informing all guests of potential allergens.
The chef is not liable for any adverse reactions unless caused by gross negligence.

 

7. Service Overview

Included in every private chef experience:
• Menu planning and ingredient sourcing
• On-site preparation and cooking
• Professional plating and serving of all courses
• Cleaning of all chef tools, utensils, and workstations used during service

Not included:
• Beverage service (pouring, refilling drinks)
• Clearing and resetting the dining table between courses

 

8. Cleanup Policy

The chef is committed to maintaining a clean and professional workspace throughout the service. The following cleanup is included with every experience:

  • Quick cleanup of chef’s work area

  • Cleaning of all tools and utensils used

  • Wipe-down of counters, stovetop, and prep surfaces

  • Trash and compost removed or bagged

  • Kitchen left tidy and functional

Not included:
Dishwashing of client-owned tableware (plates, cutlery, glasses) unless specifically agreed upon in advance.

 

9. Privacy

All client information is kept confidential and never shared with third parties without consent, except where required by law.

 

10. Governing Law

These terms are governed by the laws of the Province of Alberta, Canada. Any disputes will be handled in the jurisdiction of Alberta.

 

11. Agreement

By booking a service with High Peaks Dining, you acknowledge that you have read, understood, and agreed to these terms and conditions.